OctoCue receiver installation (macOS)
OctoCue Receiver is supported on macOS 10.15.7 (Catalina) or newer.
While OctoCue Receiver will run on older versions of macOS, we've seen issues with slow clicks - see the troubleshooting page for details.
Finally, if you're upgrading to
v1.4.x from an earlier version, there's some additional configuration steps you may need to take.
Download the ZIP file from our downloads page and extact
OctoCue.app from the zip folder.
To run the app, double click on
OctoCue.app - you may want to copy this to your
Applications folder for convenience.
On first run (and first click), the macOS will prompt you to grant permissions to OctoCue receiver.
OctoCue receiver on macOS requires two separate permissions:
See below for samples. To check this, open
Security & Privacy and select the
Once all the correct permissions have been granted, close and re-open OctoCue receiver before running a show.
Updating OctoCue Receiver
We've seen instances where permissions get lost when updating OctoCue Receiver.
If you've recently updated and OctoCue Receiver is not controlling slides correctly,
remove the existing
Automation permissions by un-checking the boxes,
and then re-add them.
To Remove OctoCue receiver on macOS, simply delete it from your
#Unidentified developer warning
Depending on your macOS security settings, OctoCue Receiver may trigger a warning:
This is expected behaviour, as we don't currently submit our software to Apple for verification.
To work around this, see this article: https://support.apple.com/en-gb/guide/mac-help/mh40616/mac
To check your software is genuine, check it was downloaded from one of the following domains: