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Receiver logs

OctoCue Receiver will log setup and event data to a local file on your machine.

This is useful is you need to debug your configuration files, or you're trying to track down an issue on your machine.

Additional, OctoCue support will probably ask for a copy of these logs if you need any remote support.

Logs are in plain-english and can be found at:

OSLog file
Windows%APPDATA%\OctoCue receiver\logs\main.log
macOS/Users/<username>/Library/Logs/OctoCue Receiver/main.log
note

On macOS, the Library folder is not always displayed by default. To show it:

  • Open finder and navigate to /Users/<username>
  • Option-click and select Show View Options
  • Select Show Library folder