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Account management

Stripe, our payment partner, hosts a page for us where you can:

  • View your payment history
  • Download VAT invoices and receipts
  • Update your payment methods
  • Change your billing email address (where payment notifications will be sent)
  • Cancel your subscription

To access this:

  • Log into your OctoCue account
  • Using the dropdown menu on the top right, select Your subscription
  • Select the Manage subscription now option.

In some situations, not all past payments will be listed in the payment history.

If you need details of a payments that's not listed online, drop us an email.