Troubleshooting: OctoCue clickers

Adverts running in clicker footer

OctoCue is not supported by adverts (not even trial accounts), so any adverts you see are not being served by OctoCue.

We generally see this issue when presenters are using a third-party QR code reader app on their device. These third-party apps are often ad-supported and will inject adverts into screen footers.

All modern devices will read QR codes using the regular built-in camera app that comes with the device, so no third-party software is required.